Strength Shop Reviews

Having messed up when measuring the amount of space I had available in my workout room, I found myself with a GHD that didn't fit anywhere. Despite all the fault being mine, the team at StrengthShop were understanding and I was surprised by just how helpful they were. They not only took it back but even handled arranging the courier pick up. Communication was excellent and friendly.

This was my first experience with them and they've definitely won me over. While the equipment I ordered never got built, I did handle and get to see the sturdy, high quality of the components. I have total confidence in buying gear from them again and I will be sticking with them in the future for sure.

Thanks to the many who emailed me throughout.

Ordered a belt and the backing plate had either been lost in shipping or not included - After a few emails Lewis had sorted this out same day and arrived the day after!

10/10 - Cannot fault these guys

received damaged parcel during transit. the team was very helpful and refunded and replaced my order within 2 days very good customer service

Two great quality items arrived well within the time promised. A third was messed up by the delivery company. The team at Strength Shop couldn't have been more helpful - chasing the delivery company and then arranging for another product to be shipped by an alternative company. Strength Shop couldn't have been more helpful. Seriously impressed.

First rate. Quick delivery (well within 5 days predicted), quality of product too notch.
Powder coated kettlebell, awesome, don’t waste time buying any other sort of bell. Strength Shops powder coated kettlebells are the best option.

Update: after the below issue with the lock jaw collars the company reached out after reviewing the videos again and immediately offered to send out replacements. Not only that but Chris selected a pair of collars that they know are better suited to the olympic barbell handles I have. Cannot fault this company for their swift response and resolution. And offering a different collar type that they recommend shows great professionalism and knowledge

Original review: I had a serious issue with the lock jaw collars not locking tightly on the my new olympic handles, whereas my generic amazon ones did. Please see above for an update

recently bought knee sleeves and wrist straps. Had 4 pairs of knee sleeves, they are brilliant. Wrist straps however are the opersite, they are very brutual on your palms and on your wrists when lifting especially dead lifts. Wish i tried the thicker straps now rather than the £8.99 ones.

Ordered a lever belt, got it, it was a size small got an exchange, but they forgot to send back the actual lever, then I emailed about it and they sent in in 2 days, overall took a bit long delivery wise, but product quality is perfect and the customer service was also extremely good

I have ordered many times from Strength shop. Good quality products with good delivery times. Staff are also very knowledgable and helpful. They have even resent a delivery with a different delivery company in the past when my order did turn up.

Great Lever Belt. Had one for 6 years and someone stole it from the gym. Just got a new one. I love this 10mm Riot Steel lever Black belt. Can’t lift without.The Customer Service is Outstanding at Strength Shop

I ordered an olympic bar sand am waiting for it since 3 month unbelievable
Been returned and sent back and been returned again
Are they kidding strenghshop and Ups never delivered it to the right adress (2 times)

Definetely dont recommand strenghshop

I bought the black olympic bar and some collars for my home set up, very happy with the products, great value for money. I had a slight shipping issue, which after emailing them, was sorted.
Would recommend Strength Shop based on my purchase and experience

I had to cancel my order as it wouldn't arrive fast enough for my competition and they responded with a full refund within 16 hours as the order wasn't dispatched and fully processed yet. Very happy with their customer service, emailing them worked great. Safe to shop from them :)

Ordered a belt a week ago, since I found out that they´re very good for the price. I haven´t received the package yet, but I can tell that it´s very good. My taste never lies. Social credit +100

The customer service from this company is first class. I bought a weights bench and some equipment from them in Sept and due to illness didn't unpack the boxes they were shipped in until the following January. In transit the very secure packaging had been deliberately damaged. I'd noticed this on arrival but didn't check the contents - the fault was mine and the person who deliberately cut holes in the box and stole the nuts and bolts assembly package inside, not the company's. On assembly, it became apparent that these were obviously missing. I contacted the company after business hours one day, had a reply before normal business hours the following morning and only a couple of days later, have had confirmation that a replacement nuts and bolts package is on its way. I don't believe that they had to do this and neither did I expect them to without further charge but they did both. The original price, purchase process and timing of the delivery was spot on. The equipment looks extremely well made. I can't comment on how well the weights bench performs until I put it together but if it's anything like the customer service provided by this company it will be very good indeed.